AI hotels for a more sustainable, digital and inclusive sector

18 Feb 2022

Artificial-Intelligence hotels have taken the step from being prospective projects to becoming a reality that is now receiving increasing attention. Guests and hotels themselves can benefit from a number of their advantages. In fact, these users can now get more out of this system, thanks to the various new solutions that had to be implemented during the recent health crisis. At Televes, we would like to show you some keys about having an infrastructure allowing for this type of services.

 

Artificial intelligence: service management made easy

One of the main advantages of AI hotels is how their services are managed. In this sense, not only do hotels featuring this kind of technology achieve greater efficiency, but they do it by adapting to each customer. For example, guests can book a specific service, check its availability in real time and even make sure that there are no access restrictions in a common area. All this information is, in addition, adapted to their language, needs and preferences. This service will become more customizable, and may be eventually performed by voice.

Thanks to ultrafast networks, these services will have low response time and will speed up every reservation process or query about any aspect of the hotel. As a result, customer satisfaction will be greater while hotel resources are optimized.

 

A greener future thanks to AI hotels

AI hotels offer another great advantage over more traditional management methods: lower impact on the environment. In order to optimize real-time energy consumption, we can rely on both the ongoing analysis of variables and the learning ability of the consumption patterns.

Yet another resource that might be a game changer is water management. By analyzing and managing consumption in common areas and in rooms, hotels can reduce their costs while still reducing their environmental impact. In fact, this technology could even detect leaks in the water supply in real time. This kind of failure involves a great waste of water, time and money for the hotel. However, this system would allow for their early identification and reparation. This is a very interesting solution, as issues with the water supply or the pipe system can be quickly dealt with.

Without a doubt, having control over the hotel’s energy and water consumption by means of AI allows for money savings and the development of more sustainable solutions in different areas.

 

Customization taken to the highest expression

Once the network infrastructure required to roll out AI technology at the hotel has been completed, customization choices become countless. First, this kind of infrastructure allows for the extension and improvement of the Internet of Things. Just about every element of the room can be regulated through the Internet and even its consumption can be monitored.

In addition, services such as facial recognition are differentiating values that would set the hotel apart from the competition. Check-in and check-out processes become, thus, more agile, as queues and agglomerations in common areas can be prevented. In other words, thanks to this technology, hotels achieve more unique and safe environments.

 

Costs and benefits of AI hotels

Costs associated to AI hotels correspond to the appropriate network infrastructure to sustain the AI ecosystem. Even if there is an upfront expenditure to adapt the hotel to such infrastructure, it will allow you to achieve savings in both the medium and long term.

This type of technology can bring along significant energy savings for the hotel. Fixed costs can be reduced and resources can be optimized. One of the most interesting aspects to implement this infrastructure has to do with personalized ads or services for each customer.

AI-hotels facilities may use banners adapted to the customers’ preferences, so that ads could be much more organic and could even generate extra income to the hotel.

Investing in this kind of technology today is a safe bet on energy savings, service optimization and carbon-footprint reduction. AI hotels are, therefore, the future of the tourist sector.

 

David Serramiá

Director of Communication Infrastructures, Televés.

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