Intelligent and connected hotels | Televes Corporation

Intelligent hotels are not utopias inspired by futuristic technologies, but hospitality projects aspiring to adopt digital tools and automation designed to create cutting-edge hotels that make technology available to their guests, while adapting to their connectivity needs for a more satisfactory experience. 

Such intelligent hotels have become essential in this new normality; they allow the Hospitality industry to work with better tools and adapt to the new pandemic context without neglecting close and helpful personality toward their guests.

It is now time for connected buildings to feature the necessary technology to create efficient, transparent and safe information services. They are the first step to developing Smart Cities, which intend to turn technology into a facilitator of services for citizens, more accessible, inclusive and sustainable.

What is the cornerstone of an intelligent and connected hotel?

Apart from taking care of the location and design, interior ambiance and services that may complete a perfect stay, the hotel industry is focused on the development of digitization projects to take advantage of the potential of multi-service networks, so as to benefit from connectivity and communication tendencies in line with the 21^st century advances.

In order that intelligent hotels be feasible and that a comprehensive communication system that facilitates management and improves guests’ experience can be created, the starting point must be IoT nodes. These are physical devices connected to the net to share data to be then transformed into very valuable information.

An IoT node is the basic unit to develop a connected hotel, as guests will interact both directly and indirectly with these devices. They are designed to collect information, share it via Internet and trigger a specific action or response. Some examples could be sensors, cameras, or any other device integrating software that operate in accordance with the regulation applied to intelligent buildings in terms of data, and information exchange and sharing.

Therefore, in order for an IOT node system to work efficiently, it must have:

• Semantic technology, that is, the creation of a standard “language” that allows the different devices to understand each other by using the same hierarchies, entities and attributes to define and send data packages.
  In other words, if a building or a hotel needs to stay connected by using the collected data and to process them in an intelligent way, the IoT nodes should be able to understand each other thanks to standard semantics, which makes it possible for them to be interconnected. 
• Implementation in accordance with appropriate regulations for the sector – in this case, Hospitality – respecting different regulations referring to semantics applied to tourism (under normative UNE178503), or even UNE178104 and UNE178504 that are related to comprehensive management systems that are interoperable in buildings and intelligent cities.
  Meeting both requirements opens the door to a new era in the hotel and tourism industry, as they can benefit from the value and profitability of data collection and sharing between interoperable platforms.

IoT caring for people

We have already talked about the importance of connectivity and bandwidth to develop intelligent hotels to meet the digital needs of their customers. Today, we would like to highlight that developing and integrating IoT nodes are key to making the best of the information we create in the era of connectivity. 

IoT nodes and interoperability between devices are the most efficient tools to customize services, create new experiences and reinvent the Hospitality sector. It is also the go-to solution for technology to help hotels become more efficient, sustainable and accountable when using their resources.